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Helpful answers
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May 26, 2016 5:45 AM in response to carla_jc22by dominic23,1. Hold the option key down and click the battery icon in the menu bar.
Is the Condition stated as "Normal"?
2 Reset SMC and test.
Reset SMC. Choose the method for “On Mac notebooks with non-removable battery”.
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May 26, 2016 2:49 PM in response to dominic23by carla_jc22,Thanks for your reply. I tried to reset but it's still the same. When i did step 1 the condition was stated as normal but it also says "no battery available"
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May 26, 2016 3:55 PM in response to carla_jc22by OGELTHORPE,Open System Infoirmation>Power and post this from your MBP:
make certain that the charger is connected.
Run an Apple Hardware Test:
https://support.apple.com/en-us/HT201257
Note that an error free AHT is not conclusive.
Ciao.

