derp5150

Q: ipod doesnt stay connected  to wifi and glitches out

IPod doesn't stay connected to wifi and glitches out. What can I do to fix it?

iPod touch

Posted on May 26, 2016 11:55 AM

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Q: ipod doesnt stay connected  to wifi and glitches out

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  • by lllaass,

    lllaass lllaass May 26, 2016 12:12 PM in response to derp5150
    Level 10 (188,143 points)
    Desktops
    May 26, 2016 12:12 PM in response to derp5150

    What does " and glitches out" mean?

    For wifi problem:

    Does the iOS device remain connected to other networks? If yes that tends to indicate a problem with your network.

    Do other devices stay connected to this network?

    Did the iOS device stay connected to this network before?

    Try the following to rule out a software problem:                

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on your router

    .- Reset network settings: Settings>General>Reset>Reset Network Setting

    - iOS: Recommended settings for Wi-Fi routers and access points

    https://support.apple.com/en-us/HT202068

    - Restore from backup. See:

    iOS: How to back up

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.

    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/