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All replies
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Helpful answers
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May 26, 2016 1:00 PM in response to ollieyeahby ChrisJ4203,It is referring to a newer version of iTunes for your computer, not the iPod. If your iPod has the newer iOS, then it requires the latest version of iTunes, 12.4. Depending on your computer OS, you can get the latest version at http://www.apple.com/itunes/download.
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May 26, 2016 1:00 PM in response to ChrisJ4203by ollieyeah,I just downloaded the newest version of iTunes which is why I'm confused
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May 26, 2016 1:01 PM in response to ollieyeahby ChrisJ4203,What computer OS are you using? When you check the version number in iTunes, what version number do you have?
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May 26, 2016 1:04 PM in response to ChrisJ4203by ollieyeah,I'm on Mac OS X version 10.6.8
itunes says its version 11.4 which isn't what I downloaded
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May 26, 2016 1:05 PM in response to ollieyeahby lllaass,For a Mac you need OSX 10.8.5 or later
For a PC you need Win 7 or later
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May 26, 2016 1:07 PM in response to ollieyeahby ChrisJ4203,Mac OS X 10.6.8 will not support the latest version of iTunes. Here are the specs for iTunes 12.4.
Mac System Requirements
- Mac computer with an Intel processor
- To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
- To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
- Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
- Broadband Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
- Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.
- OS X version 10.8.5 or later, Apple Music requires OS X version 10.9.5 or later
- 400MB of available disk space
- Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country
- iTunes Extras require OS X version 10.10.3 or later
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May 26, 2016 1:08 PM in response to lllaassby ollieyeah,How will I install 10.8.5?
The Mac says it doesn't have any updates
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May 26, 2016 1:14 PM in response to ollieyeahby lllaass,One has to purchases OSX 10.8. However, if your Mac can Run 10.5 it can also run El Capitan which is free. To upgrade to El Capitan (10.11) see:
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May 26, 2016 1:20 PM in response to ollieyeahby ollieyeah,I really don't understand how I get to 10.8.5 from what im currently on
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May 26, 2016 1:29 PM in response to ollieyeahby lllaass,If you want Mountain Lion (10.8) you order ($19.99) it here:
http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion
Just note that Apple is no longer updating Mountain Lion and Many site will not work with the version of Safari included in 10.5. Google has already stopped supported in April of this year updating Chrome for Mountain Lion and FIreFox will stop in August of this year. Thus, I would update to El Capitan.
Also note when yo update to anything any apps will not run: