whatrulookinat

Q: photo booth camera too dark

Photo booth camera is too dark.

Posted on May 26, 2016 2:33 PM

Close

Q: photo booth camera too dark

  • All replies
  • Helpful answers

  • by EZ Jim,Solvedanswer

    EZ Jim EZ Jim May 27, 2016 10:43 AM in response to whatrulookinat
    Level 7 (22,547 points)
    May 27, 2016 10:43 AM in response to whatrulookinat

    Add much more light and try again.  If your images are still too dark in a very bright room, there is some thing wrong with your Mac.  Here are the things that users can do to resolve a camera problem:


    (1) If restarting your Mac doesn't fix the problem,

     

    (2) use Apple's http://support.apple.com/kb/HT2090.

     

    (BTW - The Troubleshooting article calls the camera an "iSight".  However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the "Guest" account for this test.  If you do not have more than one user account for the testing, create a new one now.  If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.

     

    A "Standard" user account is all you need for testing.

     

    (3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive.  Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.

     

    (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.5

  • by whatrulookinat,

    whatrulookinat whatrulookinat May 27, 2016 3:01 PM in response to EZ Jim
    Level 1 (4 points)
    Desktops
    May 27, 2016 3:01 PM in response to EZ Jim

    Wow. Thank you so much. Will do all of your suggestions. Very clear concise and helpful

  • by EZ Jim,

    EZ Jim EZ Jim May 28, 2016 11:42 AM in response to whatrulookinat
    Level 7 (22,547 points)
    May 28, 2016 11:42 AM in response to whatrulookinat

    You're most welcome.

     

    Let us know how it goes!

     

    EZ Jim

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.5