My phone won't charge no matter what kind of charger I use...

Its a iPhone 5s I had only for like 6 months now ,, and it was working before but now it won't charge at all , I tried all kind of chargers but it wnt charge and I tired it on the computer and it still won't charge 😟

iPhone 5s, iOS 9.3.2

Posted on May 27, 2016 5:27 AM

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5 replies

May 27, 2016 12:01 PM in response to Jija_

I would check in the charging port to see if there is any lint blocking the connectors. Try swapping authentic lightning connectors, restart the computer and your device as well. If you're still not getting power, you can contact apple care http://www.apple.com/contact/ or I would contact your local Apple Store and schedule a Genius Bar appointment to have your device first inspected, then diagnosed 🙂 https://www.apple.com/retail/geniusbar/?cid=acs::applesearch

May 27, 2016 6:24 AM in response to Jija_

If cleaning the charging port does not resolve the issue, try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. You will not lose anything.


If a forced restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:


https://support.apple.com/en-us/HT201252


If the above steps do not help, you may have to have it tested at an Apple Store.

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My phone won't charge no matter what kind of charger I use...

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