$anjay

Q: I forgot my iPhone backup on computer ? how to restore it ? i have some important information in it how can get it back?

I forgot my iPhone backup on computer ? how to restore it ? i have some important information in it how can get it back?

Posted on May 27, 2016 8:50 AM

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Q: I forgot my iPhone backup on computer ? how to restore it ? i have some important information in it how can get it back?

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  • by javaliga,

    javaliga javaliga May 27, 2016 9:35 AM in response to $anjay
    Level 4 (3,279 points)
    iCloud
    May 27, 2016 9:35 AM in response to $anjay

    What do you mean by "forgot my iPhone backup"?  Do you mean you encrypted the backup in iTunes and now you forgot the password?  If so, this is your only option:

     

    About encrypted backups in iTunes - Apple Support

     

    especially the section:

     

    What if I can’t remember the password for my encrypted backup?

     

    Try using an iCloud backup.  Otherwise the bottom line is, there is not much you can do other than erasing & setting up your device as new.  You do get to make as many password guesses as you wish.  If you don't believe you set a password, try an empty or blank password.  Some users have reported some success with that.