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All replies
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Helpful answers
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May 27, 2016 10:59 AM in response to lzskierby Tom Wolsky,WWhat OS and software version? What are the system specs?
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May 27, 2016 11:18 AM in response to Tom Wolskyby lzskier,OSX El Capitan
version 10.11.5
I'm using FCP X 10.2.3
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May 27, 2016 11:22 AM in response to lzskierby Tom Wolsky,CComputer specs? Maybe a problem with the card. I'm assuming it's a card. Maybe a screenshot of the import window before you select the folder.
TRash your preferences.
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May 27, 2016 11:28 AM in response to Tom Wolskyby lzskier,computer specs:
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i7
Processor Speed: 3.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Boot ROM Version: IM142.0118.B13
SMC Version (system): 2.15f7
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May 27, 2016 11:32 AM in response to lzskierby lzskier,I had already uploaded all the video files to the harddrive (an external 12tb drive).
was trying import to a new library/project.
no problem in the past when importing AVCHD files.
but it doesn't like the XAVCHD format
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May 27, 2016 11:40 AM in response to lzskierby lzskier,Just trashed all the preferences, created a new library, and tried again.
crash...
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May 27, 2016 11:58 AM in response to lzskierby Tom Wolsky,TTry making a new test user. If it still happens I'd suggest taking the system to a service technician.
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May 27, 2016 12:28 PM in response to Tom Wolskyby lzskier,thank you Tom.
It actually worked when logged in as a different use
When I went back to my own login and test again, it again crashed.
So, If I want to edit, I have to create a new user on my computer for FS5/FCPX it appears.
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Jun 9, 2016 9:31 AM in response to lzskierby Tom Wolsky,★HelpfulYYou have a software conflict in your main user. It may effect the whole app or whole the import process with this media. If you import to a library on an external drive with external media that has open read/write permissions, you should import in the new user and see if the library and media work on the main user.
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Jun 9, 2016 9:34 AM in response to Tom Wolskyby lzskier,Thank you Tom.
I have a been off the grid the last week. I don't think I've ever imported a "new user" to FCPX.
Can you steer me in the right direction?