HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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Helpful answers
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May 28, 2016 6:47 AM in response to Abu Hussain1by King_Penguin,You should be able to send a reset email to the account's primary email address on http://iforgot.apple.com : If your Apple ID has been locked - Apple Support
You might then need to log out and back into your account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support
If that doesn't fix it then contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html