HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch

dlfromhudson

Level 1 (14 points)

iPhone

Q: Latest iOS blocked my messages from Androids

SSince the latest iOS update, messages will no longer go from my iPad Air II to an Android device. They have for well over a year and a half. Not any more. Calling support does no good. At Apple support the "Senior Advisors" just do not acknowledge that is possible, or they have been told to ignore the problem. On a two year older iPad I can still text Android devices. I can prove that it worked through the end of April, because of retained messages. Absolutely no help from Apple.

iPad Air 2 Wi-Fi, iOS 9.3.2

Posted on May 28, 2016 4:44 AM

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Q: Latest iOS blocked my messages from Androids

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by KiltedTim,

KiltedTim May 28, 2016 5:00 AM in response to dlfromhudson
Level 9 (55,031 points)

iPhone

May 28, 2016 5:00 AM in response to dlfromhudson

Feel free to come back when you have a question.
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by elcpu,

elcpu May 28, 2016 2:53 PM in response to dlfromhudson
Level 6 (15,992 points)

Photos for Mac

May 28, 2016 2:53 PM in response to dlfromhudson

dlfromhudson wrote:

Since the latest iOS update, messages will no longer go from my iPad Air II to an Android device.

On your iPad Air 2, do you have iMessages activated? If so turn it off and try again.
Settings > Messages > iMessages to OFF.
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by sberman,

sberman May 28, 2016 3:11 PM in response to dlfromhudson
Level 8 (39,117 points)

May 28, 2016 3:11 PM in response to dlfromhudson

Your iPad is not a cellular telephone. It has never had the ability to send/receive SMS text messages on its own.

It can, however, send and receive SMS text messages in conjunction with an iPhone which is using the same Apple ID.

From the iPad User Guide:
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by stevejobsfan0123,

stevejobsfan0123 May 28, 2016 3:09 PM in response to dlfromhudson
Level 8 (43,557 points)

iPhone

May 28, 2016 3:09 PM in response to dlfromhudson

On your iPhone, go to Settings > Messages > Text Message Forwarding, and make sure your iPad is enabled there.
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HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Q: Latest iOS blocked my messages from Androids

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by KiltedTim,

by elcpu,

by sberman,

by stevejobsfan0123,

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