Calendar Glance and app are blank (but I get reminders)

Question

Level 1

9 points

Calendar Glance and app are blank (but I get reminders)

My enterprise uses Exchange 2013 and I sync Calendar data using a standard Exchange account configured on my iPhone. iPhone is on 9.3.2 and Watch is on 2.2.1. Since around April of 2016, I am no longer able to consistently see entries on my watch in the Calendar glance or Calendar app. I receive calendar reminders perfectly fine, however, so the data is synchronizing. Periodically, the Watch Calendar app and glance *will* show all of my data but then without any warning or error, that data disappears! Being able to see my day's calendar on my Watch is a key use case for me.

Please help!

iPhone 6, iOS 9.3.2

Posted on May 28, 2016 8:07 AM

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Answer 1

mabaeyens

Level 5

4,585 points

May 28, 2016 9:49 AM in response to jminiman

There are some reported issues with Exchange calendars and Watch (see this for example, but more here).

Try resetting your Watch in the Settings > General > Reset > Reset Sync Data to see whether that alleviates the issue.

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Answer 2

May 28, 2016 9:59 AM in response to jminiman

Hi,

"Since around April of 2016"

Since it worked before it should work again.

See if un pairing then re pairing your Apple Watch helps.

Instructions here > Unpair your Apple Watch and iPhone

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Answer 3

May 28, 2016 9:58 AM in response to mabaeyens

Hi,

I am sure glad you are helping out in the Apple Watch community. Your participation is valuable and astute. I have learned much from your posts 🙂

Carolyn

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Answer 4

mabaeyens

Level 5

4,585 points

May 28, 2016 10:00 AM in response to Carolyn Samit

Wow Carolyn, thanks!

That is indeed a compliment. I'm an avid Apple user since 1995, but quite new to the Watch (not still a week), still I'm touching and testing as much as I can.

But coming from you is my pleasure!

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