Q: Can't stream video since upgrading iPhone 6 to iOS 9.3.2, can stram on iPhone 5 using iOS 9.3.1
Can't stream video on my IPhone 6 since updating ti iOS 9.3.2. I can stream video from my wife's iPhone 5 operating iOS 9.3.1. Using same network and TV. I have tried retarting and resetting the Apple TV, and restarting my cable modem & router. None of which has worked.
iPhone 6 Plus, iOS 9.3.2
Posted on May 29, 2016 7:30 AM
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.
Posted on May 31, 2016 2:54 AM