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Helpful answers
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May 29, 2016 11:27 AM in response to Roxerboxerby macjack,There are no viruses that can attack Mac.OS X. So, anti-virus programs are selling a cure for a disease that doesn't exist. And they are renowned for borking Mac systems.
A Mac can pick up malware but not if you just use common sense. You really have to actively invite some malware in for it to happen. That means downloading and knowingly giving your password for it to download. Mac provides all the protection you need with SIP (System Integrity Protection).I About System Integrity Protection on your Mac - Apple Support
If you do happen to download adware you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.
Safari pop-ups are different and easier to deal with. In Safari 9.1 and later just close the window. For earlier versions force quit and hold the shift key while restarting Safari.
https://support.apple.com/en-us/HT203987
Finally, stay away from programs that purport to "clean your Mac". They can do damage to your system. Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care routinely by OS X.
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May 29, 2016 12:04 PM in response to Roxerboxerby Grant Bennet-Alder,My computer is running slow.
download and run this utility and post the results here for readers to help you.
It checks for many of the real reasons your Mac might be running slow. You do not even need to Install it to run it.
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May 29, 2016 12:11 PM in response to Roxerboxerby Linc Davis,To use a Mac effectively, you need to free yourself from the Windows mindset that every computer problem is caused by a "virus." A "virus" should be the last thing you suspect, not the first.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.