nick the hun

Q: Mac mini won't boot to desktop. Hangs

Hi all,

 

In summary no matter what I do (normal boot, recovery, safe mode, internet recovery, CLI only) my mac mini hangs at a grey screen after the apple logo disappears.

 

There is a brief window of time (around a minute) when its networking is up and I can SSH into it. I checked disk space and itt has 36 GB free on the disk (93%). When it hangs the SSH session freezes and the machine stops responding to ping.

 

Any ideas ?

 

Thanks !

 

Nick

Mac mini

Posted on May 29, 2016 4:08 PM

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Q: Mac mini won't boot to desktop. Hangs

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  • by lllaass,

    lllaass lllaass May 30, 2016 12:53 AM in response to nick the hun
    Level 10 (190,803 points)
    Apple Watch
    May 30, 2016 12:53 AM in response to nick the hun

    What model Mac?

    I suspect a hardware problem.

    - Try resetting the SMC and NVRAM/PRAM

    Intel-based Macs: Resetting the System Management Controller (SMC)

    https://support.apple.com/en-us/HT201295

    About NVRAM and PRAM 

    https://support.apple.com/en-us/HT204063

    Can you run Apple hardware test?

    Using Apple Hardware Test - Apple Support

    If you have another Mac and appropriate cables and adopters can you boot the problem Mac in Target Disk mode and access it via another computer?

  • by nick the hun,

    nick the hun nick the hun May 30, 2016 11:59 PM in response to lllaass
    Level 1 (4 points)
    Desktops
    May 30, 2016 11:59 PM in response to lllaass

    Thanks for the reply lllaass.

     

    I've reset the SMC and NVRAM.

     

    I did the simple and extended hardware tests - no issues found.

     

    I managed to get it to boot into single user mode. I had it running in that mode for around 24 hours with no issues. I ran:

    diskutil verifyvolume /

    but I think it said "volume is read only" or such. I could reboot into single user mode and try it again or other commands.

     

    I started it in verbose mode with:

    cmd + V

    and watched the output. The only errors I saw were:

     

    jni: unknown-dev: replay_journal: from 27970048 to: 297456664 (joffset 0xe38a000)

    jni: unknown-dev: journal replay done


    and:


    BootCacheControl: Unable to open /var/db/BootCache.playlist: 2 No such file or directory

     

    After the output finished it jumped straight to the grey screen again.

  • by nick the hun,

    nick the hun nick the hun May 31, 2016 12:00 AM in response to nick the hun
    Level 1 (4 points)
    Desktops
    May 31, 2016 12:00 AM in response to nick the hun

    PS I don't have another Mac to boot the problem Mac in target disk mode

  • by nick the hun,

    nick the hun nick the hun May 31, 2016 12:07 AM in response to nick the hun
    Level 1 (4 points)
    Desktops
    May 31, 2016 12:07 AM in response to nick the hun

    PPS I don't know the exact model. It's around 2011-2012 mac mini core2 duo

  • by nick the hun,

    nick the hun nick the hun May 31, 2016 2:48 PM in response to nick the hun
    Level 1 (4 points)
    Desktops
    May 31, 2016 2:48 PM in response to nick the hun

    I just googled:

    BootCacheControl: Unable to open /var/db/BootCache.playlist


    Looks like it is an issue which is known to cause a grey screen like I'm getting. I'll do some more research and try to fix it then post back here with the results.


    Thanks all for looking.

  • by nick the hun,

    nick the hun nick the hun Jun 1, 2016 9:29 AM in response to nick the hun
    Level 1 (4 points)
    Desktops
    Jun 1, 2016 9:29 AM in response to nick the hun

    I found some instructions to fix here:

     

    http://www.hackintosh.computer/?p=67

     

    My system (10.7.5) doesn't have the file:

     

    /etc/launchd.conf

     

    Not sure why this would be. I moved the folder:

     

    /System/Library/Caches

     

    as per the instructions but it didn't work.

     

    This thread:

     

    Need Advanced Help: System Bootstrapper has crashed

     

    implies I might have a problem with the disk. The only difference is that I haven't done a reinstall because the recovery mode doesn't work.

     

    Here is where I'm stuck due to a lack of knowledge about Mac hardware and OSX: does the recovery mode require a working disk ? What about internet recovery ? I understand how my OSX install would have problems booting if the disk is faulty but I don't understand why the recovery modes won't work.

  • by nick the hun,

    nick the hun nick the hun Jun 1, 2016 9:30 AM in response to nick the hun
    Level 1 (4 points)
    Desktops
    Jun 1, 2016 9:30 AM in response to nick the hun

    To be clear: I could move the /System/Library/Caches (moved it to my home dir) but it didn't resolve the issue