Q: Podcast Cover not Updating
Hi, my Podcast cover photo is not updating. We changed it weeks ago and we followed the required size 1400 x 1400 and is 300kb. The episode is updating except for the cover photo
Can you help me solve this issue.
Thanks!
https://itunes.apple.com/au/podcast/iwebpower-show-kai-yan-wang/id1031771597
Here is the updated cover photo that we uploaded.
Posted on May 29, 2016 5:38 PM
The image is fines and is correctly referenced in the feed. It can take some time for a new or changed image to appear in the Store, though not usually weeks. When you changed the image, did you change its file name? The Store caches the image, and if the image changes but the URL doesn't the Store has no way of knowing that it's changed.
If you did change the file name try going to http://podcastsconnect.apple.com and refreshing the feed (though as you've added new episodes since this isn't likely to help). At that point you would have to contact Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.
Posted on May 30, 2016 4:26 PM
