When trying to download an APP it says your Apple ID is disabled

When I try to download a new APP or try to buy something through iTunes on my iPhone it says " Your apple ID is disabled" I changed my password but it has not worked. It even says the same the same thing on iTunes on my computer.

iPhone 5c, iOS 9.3.1

Posted on May 29, 2016 6:39 PM

Reply
2 replies

May 29, 2016 6:41 PM in response to smallworld1956

Hi,


Even though you changed the password you may need to reset it regardless.


When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

If you use two-step verification, you need to use your recovery key and a trusted device. And if you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID.

If you see a message that is different from the alerts above and you can't reset your password, contact us for help.

May 29, 2016 6:42 PM in response to smallworld1956

Apple ID- "This Apple ID has been disabled for security reasons" alert appears

Apple ID is Disabled - Apple Club

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
  3. For Mac App Store: Apple - Support - Mac App Store.
  4. For iTunes: Apple - Support - iTunes.

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When trying to download an APP it says your Apple ID is disabled

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