Q: Why can't I use itunes connected with the internet?
I use itunes on my windows 7, my PC is connected to the internet, but I can't use itunes.Yet, I can use itunes without the internet, how could this happen?Then I can't use it to access the itunes store.
Windows 7
Posted on May 29, 2016 9:20 PM
Community Specialists
Hi nakama2016,
Thank you for using the Apple Support Communities; I'm sorry to hear you are still having this issue. If you have gone through the above linked article completely without reaching a resolution or a direction for further troubleshooting, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards
Posted on Jun 3, 2016 9:30 PM