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User profile for user: RizJuku
RizJuku Author
User level: Level 1
13 points

Transferring Whatsapp & Contacts backup on old iPhone 4 to new iPhone SE but different iCloud accounts

Hi all from Indonesia,


Hopefully you can help me on the aforementioned problem above and have a good step-by-step solution to it.


Basically what happened is I just bought a brand new iPhone SE to replace my old iPhone 4. I primarily want to move the Whatsapp chat history from the iPhone 4 to the iPhone SE, so this is what I did yesterday :

#1. I backed the Whatsapp history on the iPhone 4 up to iCloud Drive.

#2. I then downloaded and installed Whatsapp into the new iPhone SE, activated my old Whatsapp account there, and found out that there's no Whatsapp backup whatsoever on iCloud Drive.

#3. Puzzled, I uninstalled the Whatsapp app from the SE, activated the Whatsapp account back in the old iPhone 4, and saw that I have indeed backed it up.

#4. I then proceeded to repeat step #2, and once again there was not any backup detected on the iCloud Drive.


There and then I stopped doing anything to the Whatsapp on both iPhones, until this morning I decided to check on the email accounts used for iCloud Drive for both iPhones and to my surprise I found that I use different emails for each iCloud, let's say the iCloud account on the old iPhone 4 (where the Whatsapp backup is located) is "A" and the iCloud in the new iPhone SE is "B".


Now what should I do? Can I do :

Option 1 : Sign Out/Delete iCloud account "A" on the iPhone 4, then log in with iCloud account "B", back up the Whatsapp chat history again, then download the Whatsapp backup into the iPhone SE?

or

Option 2 : Sign Out/Delete iCloud account "B" on the iPhone SE, then log in with iCloud account 'A", then download the Whatsapp backup into iPhone SE?


A question :

- One one device, does the iCloud & App Store/iTunes email account needs to be the same or can they be different?


Thanks all for the help

iPhone SE, iOS 9.3.2, also regarding iPhone 4 IOS 7

Posted on May 29, 2016 9:49 PM

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14 replies
User profile for user: Hans Brown
Hans Brown
User level: Level 1
4 points

Apr 18, 2017 3:09 AM in response to RizJuku

Do the Option2, In fact, the WhatsApp only check for chat backup file of the local iCloud account which you log in on your phone.

There is a better way to transfer your WhatsApp messages from old iPhone to new iPhone, just backup your iPhone 4's WhatsApp messages to computer with the help of a third-party tool firstly, then restore the messages to your new phone SE

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User profile for user: stevejobsfan0123
stevejobsfan0123
User level: Level 9
54,442 points

May 29, 2016 10:26 PM in response to RizJuku

Contacts shouldn't need to be backed up. They should be tied to an account, and should automatically be synced to another device when you sign in with the same account.


You know, you could just create a backup of your entire iPhone 4 and then restore your iPhone SE from that backup, so then all of your data from all apps should transfer over, which I think is what Gail was suggesting. If you want to do that, go to Settings > iCloud > Backup > Back Up Now, and wait for it to complete. Then, if you've already set up your iPhone SE, you'll need to set it up again, so go to Settings > General > Reset > Erase All Content and Settings. Then, go through setup again, and this time, when prompted, choose "Restore from iCloud Backup" instead of "Set up as New iPhone," and sign in with the same Apple ID used for iCloud on your iPhone 4.

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User profile for user: RizJuku
RizJuku Author
User level: Level 1
13 points

May 29, 2016 10:40 PM in response to stevejobsfan0123

Oh I had to upgrade iCloud Drive first, but now FINALLY it's restoring the Whatsapp chat history! Yay thanks stevejobsfan0123 and Gail!


Regarding what Gail suggested, yes that would be the most simple and efficient way, if that is what my problem is. I have simplified the situation in my first post, because the actual situation is a bit complicated. What chronologically happened was that I had an iPhone 5S which was water damaged and completely written off about 8 months ago. That iPhone 5S was account B. Since then I had to use my wife's iPhone 4 which is account A until yesterday when I bought the iPhone SE which then I restored to my desktop iTunes using account B from the water damaged iPhone 5S.


So yeah quite a bit of a phone juggling, and you see why I just can't restore the whole iPhone 4 into the iPhone SE.

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User profile for user: kimicici
kimicici
User level: Level 1
4 points

Sep 30, 2016 2:34 AM in response to RizJuku

In my opinion, the option 2 is fine. You can try it. In theory, using the same iCloud account and password to get the backup file in other device is workable.

And I am afraid the iCloud & App Store/iTunes email account needs to be the same if you want to get the data form the old device. But if you don't need it, a different one is OK.

When it comes to transfer Whatsapp chat history from iPhone 4 to iPhone SE, you can try a third-party program.

And it is easier to transfer contacts from one iOS device to another one.

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Transferring Whatsapp & Contacts backup on old iPhone 4 to new iPhone SE but different iCloud accounts

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