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Keefyboy
Level 1 (4 points)
Publishing

Q: My podcast has stopped updating. Please advise

I have been running a podcast for my church for nearly 10 years.

 

Suddenly it stopped updating and I have no idea why as I have changed nothing. If there is something within the text of my feed then I just cannot see anything out of the ordinary. Pleas help me.

 

The url is: http://www.challengecommunitychurch.co.uk/rss/cccfeed.rss


Thank you.

 

Keith Baldwin

Posted on May 30, 2016 4:35 AM

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Keefyboy

Q: My podcast has stopped updating. Please advise

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 30, 2016 4:56 AM in response to Keefyboy
    Level 9 (78,515 points)
    iTunes
    May 30, 2016 4:56 AM in response to Keefyboy

    You have messed up your feed by introducing an error which renders it unreadable as a feed. The last few lines of it read:

     

    </item>

     

    <</channel>

     

    </channel>

     

    </rss>

     

    The line reading <</channel> needs to be removed. I could not find your podcast by searching on its title in the iTunes Store so it's possible it's been removed - if it's been unreadable for some time this would be expected. You should check at the URL you were given when your podcast was submitted (please always post this when you have a question). When you have removed the error and checked the feed by subscribing manually in iTunes (at present it comes up as empty) then if the podcast has indeed been removed you should go to http://podcastsconnect.apple.com and resubmit it. If you cannot do this you will either have to contact Support and request reactivation, or change the feed URL and the podcast title and resubmit it as a new feed (which will lose any rankings, reviews, etc.). To contact Support go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.