iPhone 5S displaying "Searching..."

My iPhone 5S isn't connecting to my mobile network (UK) and only displays "Searching..." in the top left corner. Also the Carrier option in Settings has disappeared altogether. Phone was working fine last night, issue only started this morning. I've taken the Sim out and put it into my old Android phone and works perfectly fine, so it seems the phone is the problem not the network.


I've tried the various troubleshooting solutions found on Apple forums and on the internet and none have worked. I don't have an Apple store where I live, the closest is is a 4+ hour journey by car and i'm unwilling to send it away for repairs as I neither want to part with it for such a long time as postage to where I live takes ages and also I don't see why I should pay for something to be repaired when it's a vital part of the product and should be working anyways.


I haven't dropped the phone or put it anywhere it could've been damaged overnight and was turned off for the 7-8 hours I wasn't using it. Anyone know of a solution that isn't already on a forum?

iPhone 5s, iOS 9.3.1

Posted on May 30, 2016 5:13 AM

Reply
1 reply

May 31, 2016 11:22 AM in response to conor_CKJ

Hello conor_CKJ,


Thank you for using the Apple Support Communities!


I understand that you are not able to connect to your cellular network on your iPhone and only see Searching. We know how frustrating situations like this can be, but we’re here to help.


To troubleshoot, please read over and work through the steps located in the If you see No Service or Searching section in the following article.


If you can't connect to a cellular network or cellular data - Apple Support


Have a great day!

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iPhone 5S displaying "Searching..."

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