The camera on my iphone 5s won't switch from the rear camera to the front camera. It just freezes and i need to shut down the app or switch it back to the rear camera. Also the icon for flash dissappears when i switch it. What should i do?
iPhone 5s, iOS 9.3.2
Hi Tinks212,
I understand you are having issues with your iPhone 5s camera. The resource below provides some troubleshooting steps and contact information to have your iPhone physically inspected if the issue persists:
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Take care,
My iphohe 5s won't switch from rear camera to the front camera
