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Q: My iphohe 5s won't switch from rear camera to the front camera
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May 31, 2016 2:53 PMby judysings,Hi Tinks212,
I understand you are having issues with your iPhone 5s camera. The resource below provides some troubleshooting steps and contact information to have your iPhone physically inspected if the issue persists:
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Take care,
