Hello,
I am having an issue with my iPhone 5S after the latest update. When I touch the plus icon in contacts to ad a new one the contacts app crashes (dissapears) and I see my home screen. The same happens when I try to put in a number using keyboard and then hit add to the left of the number. I couldn't find any workaround to add a contact.
Anybody knows this issue? Any remediation known?
Thanks a lot in advance,
Adam
iPhone 5s, iOS 9.3.2
Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.
If a forced restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:
Hey, thanks for reply. I did try force restart - no luck solving the issue. Will try the restore process... thanks for the hint!
You are welcome.... good luck.
So far no luck... tried to backup, reset and restore but didnt help. I will need to wipe out all the data and configure as new phone I guess :/
Add contact problem after iOS update to 9.3.2
