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Helpful answers
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May 30, 2016 12:14 PM in response to Roscar728by dominic23,Use the browser to sign in to iCloud.com
Click Settings icon at the bottom right corner.
Scroll down and click "Advanced" at the bottom left corner.
Select the “Restore…………” option.
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May 30, 2016 12:45 PM in response to Roscar728by Linc Davis,Do you synchronize your contacts with a network service such as iCloud or Google?