Kemp68

Q: Why have several of my photos deleted for no reason?

So, i have an IPhone 5c and have gone onto my photos app. As i have gone on here, I noticed that about 200 photos have been deleted. I have then gone onto my recently deleted to see if they were there for any reason but I still could not find them. These photos are quite important to me and I would really like to get them back .Thank you.

iPhone 5c, iOS 9.3.1

Posted on May 30, 2016 10:00 AM

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Q: Why have several of my photos deleted for no reason?

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  • by elcpu,

    elcpu elcpu May 30, 2016 10:03 AM in response to Kemp68
    Level 6 (16,265 points)
    Photos for Mac
    May 30, 2016 10:03 AM in response to Kemp68

    Try resetting the Photos App. Close Photos completely from the app switcher window by double clicking the Home button and swiping up the Photos preview pane until it disappears from the screen. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.


    Also log on to iCloud.com from a browser and see if they are there by any chance.


    Do you have iCloud Photo Library or Photo Stream enabled? If so that could be the reason.

    iCloud Photo Library FAQ - Apple Support