Q: No audio after importing. Need Help!!!

I am importing MVI files from my Cannon T3i! After importing I have no sound. I did all the trouble shooting by checking the playback feature and still am stuck. Please help! The files have audio before I import them. Thank you for any feed back!

Posted on May 30, 2016 9:53 AM

I have this question too

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Page 1

by Russ H,

Russ H May 30, 2016 10:06 AM in response to HMGAgency
Level 7 (21,780 points)

Quicktime

May 30, 2016 10:06 AM in response to HMGAgency

Do they play properly, with sound, in the Browser?

Russ
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by HMGAgency,

HMGAgency May 30, 2016 10:11 AM in response to Russ H
Level 1 (4 points)

Video

May 30, 2016 10:11 AM in response to Russ H

I don't get any sound at all. No waves or anything.
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by Tom Wolsky,

Tom Wolsky May 30, 2016 10:14 AM in response to HMGAgency
Level 10 (118,152 points)

Apple TV

May 30, 2016 10:14 AM in response to HMGAgency

YYou need to convert the files to QuickTime.
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by HMGAgency,

HMGAgency May 30, 2016 10:17 AM in response to Tom Wolsky
Level 1 (4 points)

Video

May 30, 2016 10:17 AM in response to Tom Wolsky

What is happening? Why can't I just do it the normal way? It's really frustrating. lol
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by Tom Wolsky,

Tom Wolsky May 30, 2016 10:20 AM in response to HMGAgency
Level 10 (118,152 points)

Apple TV

May 30, 2016 10:20 AM in response to HMGAgency

MM id a dvd based format. The audio is muxed into the video. It has to be separated out for production. It's very unfortunate that the camera shoots this format.
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by Russ H,

Russ H May 30, 2016 11:15 AM in response to Tom Wolsky
Level 7 (21,780 points)

Quicktime

May 30, 2016 11:15 AM in response to Tom Wolsky

Hi Tom.

I believe the OP is referring to the prefixes – like so.

Russ
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by Russ H,

Russ H May 30, 2016 11:19 AM in response to HMGAgency
Level 7 (21,780 points)

Quicktime

May 30, 2016 11:19 AM in response to HMGAgency

Have you copied the card to the Mac?

Please open a clip in the Finder in QuickTime Player. Then bring up the Inspector by entering Cmd-i. Then post a screen shot of the report.

Russ
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by Tom Wolsky,

Tom Wolsky May 30, 2016 12:33 PM in response to Russ H
Level 10 (118,152 points)

Apple TV

May 30, 2016 12:33 PM in response to Russ H

Ah right. Sorry, leave me out.
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by HMGAgency,

HMGAgency May 30, 2016 5:42 PM in response to Russ H
Level 1 (4 points)

Video

May 30, 2016 5:42 PM in response to Russ H
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by HMGAgency,

HMGAgency May 30, 2016 5:43 PM in response to Russ H
Level 1 (4 points)

Video

May 30, 2016 5:43 PM in response to Russ H

I copied the card on my external. I then imported it into fnp x. All sound worked until I imported it.
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by Luis Sequeira1,

Luis Sequeira1 May 31, 2016 3:57 AM in response to HMGAgency
Level 6 (11,948 points)

May 31, 2016 3:57 AM in response to HMGAgency

The problem may be with the "sowt" codec. Do the clips play in Quicktime Player with sound?
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by Russ H,

Russ H May 31, 2016 6:16 AM in response to HMGAgency
Level 7 (21,780 points)

Quicktime

May 31, 2016 6:16 AM in response to HMGAgency

Can you open the clip in QuickTime and post a screenshot of the Inspector report?

Russ
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by HMGAgency,

HMGAgency May 31, 2016 9:15 AM in response to Luis Sequeira1
Level 1 (4 points)

Video

May 31, 2016 9:15 AM in response to Luis Sequeira1

Yes it plays in quick time.
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by HMGAgency,

HMGAgency May 31, 2016 9:25 AM in response to Russ H
Level 1 (4 points)

Video

May 31, 2016 9:25 AM in response to Russ H

I am sorry I don't know how to access that. Can you let me know how can I do that?
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