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Q: Messages not functional after 9.3.2 update on iPhone 5

After the 9.3.2 update on my iPhone 5, there have been multiple issues with the Messages app:

 

1) All previous messages have been deleted

2) Each time I restart the Messages app, all more recent messages also become deleted

3) Every time I try to send a message, it will continue to say sending, however, others will have received the message

4) I do not get any notification sound, text, or even blue circle by any new messages received

 

In order to remedy this, I have tried many things including:

1) restarting Messages

2) restarting iPhone

3) Forced reset

4) Complete restore of iPhone

5) Turning off do not disturb

6) Checking notifications are on for Messages

 

Unfortunately, nothing I've tried has helped. Does anyone have any other suggestions?

 

Quite frustrating, as I use the Messages app for my work.

 

Thanks for your help.

iPhone 5, iOS 9.3.2

Posted on May 30, 2016 11:20 AM

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Q: Messages not functional after 9.3.2 update on iPhone 5

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