Yesterday I tried to use Apple Pay at Petco with my Apple Watch. The transaction was declined. I then used my physical debit card and it worked fine. The employee said there have been issues ever since they upgraded their POS terminals to accept debit/credit cards that contain the chip. Has anyone else had this issue with their Apple Pay purchases being declined?
Watch Sport 42mm, Other OS
Hi
When paying in a store in the US using your debit card via Apple Pay, you may be prompted to choose Credit or Debit on the terminal.
If so, Apple recommends that you always choose Credit (even though the selected card is a debit card).
Choosing Debit may not always work successfully with certain merchant payment terminals and backend systems.
Failed payment attempts can be reported to Apple here:
https://www.apple.com/feedback/apple-pay.html
The form enables you to report issues with specific merchants, transactions and payment cards.
thanks I'll give that a shot next time.
You're welcome.
Apple Pay stopped working at Petco. They upgraded their terminals to chip readers, and since then the Apple Pay stopped functioning. I successfully used it at Petco many times, but since they upgraded their terminals, it is no longer accepted.
same with me. I've used it a bunch. I did file a complaint with Petco and I was told that they are updating their payment systems and it should be good to go soon. I guess I'll find out next time I go.
Yes. I recently tried to use Apple Pay with my iWatch at an Office Depot. It was declined. I immediately tried again and it was declined again. I called my bank and they had no idea why it was declined. As far as they were concerned everything looked fine. Haven't tried it since.
Apple pay transaction declined
