ElisaMarline

Q: Vorschau stürzt ab wenn Suchfunktion verwendet wird (Version 10.11.5 OS X El Capitan) - Woran kann es liegen?

Seit ich die neue Software heruntergeladen habe, stürzt mir das  Programm "Vorschau"  ab, sobald ich die Suchfunktion (egal ob über cmd - f oder über "Suche") bei jedem 2-3Mal mit einer ewig langen Fehlermeldung ab. Kann mir Bitte jemand helfen?

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.5)

Posted on May 30, 2016 4:59 PM

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Q: Vorschau stürzt ab wenn Suchfunktion verwendet wird (Version 10.11.5 OS X El Capitan) - Woran kann es liegen?

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  • by a brody,

    a brody a brody May 30, 2016 6:13 PM in response to ElisaMarline
    Level 9 (66,876 points)
    Classic Mac OS
    May 30, 2016 6:13 PM in response to ElisaMarline

    Bitte schreibe ein kopy von http://www.etrecheck.com deine System info.

     

    Wir kann lesen was ist kaputt. 

     

    Ich wissen ein bischen Deutsch.    Ob du hasst Englische sprache von

    http://translate.google.com

     

    http://www.systranet.com/translate/

     

    schreiben es hilfen uns mehr.  Danke.

  • by ElisaMarline,

    ElisaMarline ElisaMarline May 31, 2016 9:26 AM in response to a brody
    Level 1 (8 points)
    Mac OS X
    May 31, 2016 9:26 AM in response to a brody

    Thank you! You can write in English as well   But it would help me a lot if you know the names of the different programs/tasks  I have to change in german...

    This is what the check wrote:



    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-31 18:24:29

    Download EtreCheck from https://etrecheck.com

    Runtime 1:41

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Apps are crashing

    Description:

    program „review“ (german: vorschau) shuts down as soon as I type something in the search option.

     

     

    Hardware Information:

        MacBook Air (13-inch, Mid 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Air - model: MacBookAir6,2

        1 1,3 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Not upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 419

     

    Video Information:

        Intel HD Graphics 5000

            Color LCD 1440 x 900

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day

     

    Disk Information:

        APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) /  [Startup]: 120.10 GB (8.50 GB free) (Low!)

                Core Storage: disk0s2 120.47 GB Online

     

    USB Information:

        Apple Card Reader

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    6 Apple tasks

        [loaded]    154 Apple tasks

        [running]    78 Apple tasks

     

    System Launch Daemons:

        [not loaded]    45 Apple tasks

        [loaded]    153 Apple tasks

        [running]    92 Apple tasks

     

    Launch Daemons:

        [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]

        [loaded]    com.skype.skypeinstaller.plist (2013-10-27) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.ARM.[...].plist (2015-12-12) [Support]

        [loaded]    com.bittorrent.BitTorrent.plist (2016-01-13) [Support]

        [loaded]    com.spotify.webhelper.plist (2015-01-25) [Support]

     

    User Login Items:

        iTunesHelper    Programm  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Programm  (/Applications/Dropbox.app)

        BitTorrent    Programm  (/Applications/BitTorrent.app)

     

    Other Apps:

        [loaded]    com.adobe.Reader.45792

        [running]    com.etresoft.EtreCheck.100832

        [running]    com.getdropbox.dropbox.66592

        [loaded]    com.microsoft.Word.49952

        [running]    com.microsoft.entourage.database_daemon.51872

        [running]    com.spigot.ApplicationManager

        [loaded]    392 Apple tasks

        [running]    204 Apple tasks

     

    Internet Plug-ins:

        AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-12-15) [Support]

        FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-22) [Support]

        AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-12-15) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-05)

        Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-22) [Support]

        Default Browser: 601 - SDK 10.11 (2016-05-05)

     

    Safari Extensions:

        Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-05-25)

        eBay for Safari - eBay Inc - http://anywhere.ebay.com/browser/safari/ (2016-05-24)

     

    3rd Party Preference Panes:

        Flash Player (2016-05-10) [Support]

     

    Time Machine:

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 120.10 GB Disk used: 111.60 GB

        Destinations:

            LaCie [Local]

            Total size: 470.10 GB

            Total number of backups: 2

            Oldest backup: 02.08.15, 04:50

            Last backup: 02.08.15, 04:50

            Size of backup disk: Excellent

                Backup size 470.10 GB > (Disk size 120.10 GB X 3)

     

    Top Processes by CPU:

            20%    Microsoft Word

             4%    WindowServer

             2%    kernel_task

             2%    fontd

             0%    cloudpaird

     

    Top Processes by Memory:

        574 MB    kernel_task

        315 MB    Safari

        164 MB    com.apple.WebKit.WebContent

        152 MB    iTunes

        90 MB    Microsoft Word

     

    Virtual Memory Information:

        600 MB    Free RAM

        3.41 GB    Used RAM (920 MB Cached)

        232 MB    Swap Used

     

    Diagnostics Information:

        May 31, 2016, 01:55:18 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-015518_[redacted].crash

            com.apple.Preview - /Applications/Preview.app/Contents/MacOS/Preview

        May 31, 2016, 01:27:47 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-012747_[redacted].crash

        May 31, 2016, 01:22:07 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-012207_[redacted].crash

        May 31, 2016, 01:16:41 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-011641_[redacted].crash

        May 31, 2016, 01:15:36 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-011536_[redacted].crash

        May 31, 2016, 01:10:30 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-011030_[redacted].crash

        May 31, 2016, 01:04:02 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-010402_[redacted].crash

        May 31, 2016, 12:51:56 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-005156_[redacted].crash

        May 31, 2016, 12:51:47 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-005147_[redacted].crash

        May 31, 2016, 12:39:47 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-003947_[redacted].crash

        May 31, 2016, 12:38:56 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-003856_[redacted].crash

        May 31, 2016, 12:38:41 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-003841_[redacted].crash

        May 31, 2016, 12:37:06 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-003706_[redacted].crash

        May 31, 2016, 12:27:09 AM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-31-002709_[redacted].crash

        May 30, 2016, 11:51:32 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-235132_[redacted].crash

        May 30, 2016, 11:51:04 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-235104_[redacted].crash

        May 30, 2016, 11:50:45 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-235045_[redacted].crash

        May 30, 2016, 11:35:15 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-233515_[redacted].crash

        May 30, 2016, 11:31:52 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-233152_[redacted].crash

        May 30, 2016, 11:19:42 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-231942_[redacted].crash

        May 30, 2016, 11:14:49 PM    ~/Library/Logs/DiagnosticReports/Preview_2016-05-30-231449_[redacted].crash

        May 30, 2016, 11:26:22 AM    Self test - passed

  • by Leopardus,

    Leopardus Leopardus May 31, 2016 11:03 AM in response to ElisaMarline
    Level 4 (1,122 points)
    Desktops
    May 31, 2016 11:03 AM in response to ElisaMarline

    Guten Abend ElisaMarline,

     

    Hoffe es geht weiter gut. Aus dem Etrecheck Meldung das folgendes:

    • Zu wenig Speicher übrig - Lösung etwa Datei kompressen (zip) oder/und verschieben auf ein externes Speicher sowie USB stick/HD oder ein Cloud Lösung
    • Dar ist auf jeden Fall Schadsoftware beispielsweise 'spigot' adware injector auf den Speicher. - Lösung Adware Medic oder benutz Stop pop-up ads and adware in Safari - Apple Support zu entfernen.
    • Benutz Adblock stat Adblock Plus.
    • Entfernen und halt die benutzen von 'Torrents' oder Ähnliches.

     

    So bald es alle gemacht sind, versuch wieder ein Etrecheck und melden wieder.

     

    Hoffe es reicht

     

    Leo

  • by a brody,

    a brody a brody Jun 1, 2016 6:00 PM in response to ElisaMarline
    Level 9 (66,876 points)
    Classic Mac OS
    Jun 1, 2016 6:00 PM in response to ElisaMarline

    Du möchte mehr raum.   Mit einem 128 Go Flash Man mussen mehr dann 20 Go frei geben.  Kopieren deinem data zweimal bis zwei Speichergeräte.

    Leopardus ist richtig auch.