Q: Continual Drop Out Streaming Music to ATV4
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May 31, 2016 4:24 AMby Winston Churchill,Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
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May 31, 2016 4:47 AMby bigkeef,As the only thing that has changed is the introduction of the new ATV4, I'm assuming that it's the problem. It's even in the same location as the ATV2 it replaced. As I stated I have changed and split channels etc, with no effect. I've tried Diana's suggestions and it seems stable at the moment. Cheers
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May 31, 2016 4:53 AMby Diana.McCall,Good. So you were using the mixed AES/TKIP mode, and you changed it, correct? The routers default to that mode to "support older devices", but I suspect that requirement is completely OBE now, and the router makers are just slow to catch up. Not sure why it confuses ATV 4, but it seems to.
