HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
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All replies
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Helpful answers
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Jun 1, 2016 5:12 PM in response to cabincreekby turingtest2,Perhaps if you fleshed out the problem with some detail. What happens when you try to load music to your device?
tt2
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Jun 2, 2016 1:15 AM in response to cabincreekby lllaass,What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
https://support.apple.com/en-us/HT201253
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
https://support.apple.com/en-us/HT201593