mail quit unexpectedly

Mail app won't stay open. Error message appears saying that mail quit unexpectedly.

iMac, OS X El Capitan (10.11.5)

Posted on May 31, 2016 6:58 PM

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5 replies

Jun 1, 2016 2:35 AM in response to Jag5224

Hi. Try the steps suggested here: If Mail unexpectedly quits when viewing certain messages - Apple Support

Open the Go menu with the Option key pressed - Open Library - Containers and move the folder ‘com.apple.mail’ to the desktop.

Restart your Mac and check whether everything works fine.

Take a look at this Apple Support article and follow the troubleshooting steps you can find there:

Mail (Yosemite): Mail troubleshooting

Try Safe Boot:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- After your Mac boots up, restart it as you usually do.

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mail quit unexpectedly

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