pintira canny

Q: The call

1. 1-2 times call (caller. He could not be contacted) by two or three times to hear the tones.

2. When the call. Or receive calls. Access. The line less than a minute at one end of the line will not hear any sound. But we still hear the clear line. The line cut off automatically

3. When you use more than one minute late to hear a choppy but we still heard the call clearly.

 

 

Previously apple repair center to two times already.

The first fix by changing the motor.

The two solved by changing screen.

After getting back, it also has the same problem. The problem is that each involves the signal disappears.

 

 

Please help

iPhone 6 Plus, iOS 9.3.2

Posted on May 31, 2016 11:49 PM

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Q: The call

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  • by pedro d,

    pedro d pedro d Jun 2, 2016 10:28 AM in response to pintira canny
    Community Specialists
    Jun 2, 2016 10:28 AM in response to pintira canny

    Hello there, pintira canny.

     

    It sounds like you're having issues with receiving calls on your iPhone 6 Plus. The following Knowledge Base article offers up some great troubleshooting steps to try:

     

    If you can‘t make or receive calls on your iPhone

     

    Find out what to do if you see "No service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each:

    Check your iPhone settings

    1. Turn airplane mode on and off. Tap Settings > Enable Airplane Mode, wait five seconds, then turn airplane mode off.
    2. Check your Do Not Disturb settings. Tap Settings > Do Not Disturb.
    3. Check for any blocked phone numbers. Tap Settings > Phone > Blocked.
    4. See if Call Forwarding is turned on. Tap Settings > Phone > Call Forwarding.

    Update your software

    1. Check for a carrier settings update.
    2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

    Remove and reinsert your SIM card

    If your iPhone has a SIM card, remove the SIM card, then reinsert it.

    Contact your carrier

    When you contact your carrier, check the following:

    • Your account is set up to use your iPhone.
    • There aren't any localized service outages.
    • Your account doesn't have a billing-related block.
    • Your calls don't have errors on the carrier system.

    Check your network settings

    1. Reset your network settings. Tap Settings > General > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
    2. Try to make or receive calls in another location.
    3. Switch to a different network band. Tap Settings > Cellular and turn off Enable LTE, 4G, or 3G (this option will depend on your carrier and device model).

    Still can't make or receive calls?

    If you still can't make or receive calls, restore your iPhone as new. If restoring doesn't fix the issue, contact Apple Support or take your iPhone to an Apple Retail Store or Authorized Service Provider.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.