Q: Mac Mail keeps asking for password for Hotmail account

Hi

I have exactly the same problem for a week, hotmail doesn't work on my computer, but still works on my iPhone.

I tried in vain to find an issue on internet. Did you found a solution?

Thanks and best regards,

can't find any issue.

Check the settings here: https://www.apple.com/support/mail-settings-lookup/

If those don't work, check directly through hotmail's website.  The e-mail service provider controls the required settings and not the mail client.

It only gives informations for the IMAP settings, and not the POP ones.

Hi

I just fond the problem.

It comes from your Outlook account.

It changes automatically but you must go (mine is in french so I'm not sure of the transaltion) to Options > Accounts > POP and IMAP > Options POP : Let the devices use POP protocole.

Now it works on my computer

Best regards

This worked for me also.  I signed in to my hotmail account on-line and followed your instructions.  I then went back in to Mail on my Mac and it is now working. Thank you for your help

Delete whatever you had added as the hotmail account in Settings->Internet Accounts by clicking the minus button when selecting it, then add a new account again, scroll down to 'Add Other Account' then select 'Mail Account' and if you type in your credentials it should work without needing any other settings to be entered manually.

Hope this helps!

I had seen similar behavior on some ancient hotmail and outlook com accounts also.

What I figured:

Hotmail com and Outlook com just make you log into the web version of their service occasionally.

Maybe they don't like people using their free email service without occasionally seeing their web ads?

This happened to both a hotmail and a outlook account that were semi dormant, and were only used via Mac Mail, not logged into via web browser in months.

All my correct setting resulted in errors similar to your complaint.

Then I logged into the web version, it accepted my known good credentials, I restarted Mac Mail, and voila, it suddenly started working again.

I suspect their is some sort of cookie, or MS just sneakily forces you to visit the web version of their email service occasionally in exchange for active free web mail service via an email client app.

Go figure.  So I just make sure I log into the web browser version of those email accounts about once per month...

But I could be wrong, and just paranoid about MS's behavior.

Thank-you - that worked and stacks of emails came bubbling up from the great grey yonder - hadn't been able to deliver since the new Outlook was created.  I am grateful to have my old arrangements back.

Hello! i've been having the exact same problem. I'm glad I found this thread because it reassured me that other people have had the same problem and were able to fix it, however I've had no such luck.

-I've checked the POP settings for my mail account to make sure they are correct, they are
-I logged in to outlook online to check if the "Let the devices use POP protocole" option was activated, it is
-I changed my password to see if that worked, as it has for other people, it didn't
-I've restarted both my mail and my mac several times with no luck, I keep getting the "can't verify account" error

The thing is my hotmail account was working fine on Mail with El Capitan up until yesterday and it suddenly stopped working out of the blue, it works fine on my Iphone, and just I can't figure out what the problem is

This is the most useful page I've found so far because the problem is the most similar to mine, but nothing seems to work, does anyone have any other suggestion for me to try??

Thank you!