Cimey

Level 1 (8 points)

iPhone

Q: Iphone Rear Camera and Bluetooth failed

My Iphone is Iphone 6 128 GB with iOS 9.3.2, i found that the rear camera was not working and goes black screen. Then i bring the phone to Ibox, the premium reseller in Jakarta, since Indonesia doesn't have Apple Store, they will charge me around USD 440 for exchange the unit. I bought the phone from third party seller 2 months ago and now i asked them for fixing my phone. What should i do next?

iPhone 6, iOS 9.3.2

Posted on May 31, 2016 11:11 PM

I have this question too

Q: Iphone Rear Camera and Bluetooth failed

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by D.Cohen,

D.Cohen May 31, 2016 11:18 PM in response to Cimey
Level 6 (8,424 points)

Desktops

May 31, 2016 11:18 PM in response to Cimey

Here you can find some troubleshooting tips. Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
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by Cimey,

Cimey May 31, 2016 11:27 PM in response to Cimey
Level 1 (8 points)

iPhone

May 31, 2016 11:27 PM in response to Cimey

Already tried everything and the reseller ran diagnostics and then stated that camera and bluetooth failed.
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by D.Cohen,

D.Cohen May 31, 2016 11:45 PM in response to Cimey
Level 6 (8,424 points)

Desktops

May 31, 2016 11:45 PM in response to Cimey

In this case it's better to make an appointment to the Apple Store, as it may be a hardware issue.
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