Hi
Just bought a toshiba Canvio Slim for Mac and I run El Capitan. It doesn't work. I tried going to the Toshiba website and tried to download drivers.......it appeared to down load but when I try to run it it just will not let me in Help ?
iMac (27-inch Mid 2010)
First off, drivers are not needed for external USB drives. Adding these
additional drivers cause more problems than they claim to improve.
When you say "doesn't work" what do you mean? It doesn't mount?
It can't be written to?
Does it show up in Disk Utility?
Is it formatted for OS X?
.....
When I un pack the drive as told to do by double clicking on the Icon it says it does recognise the operating system. I went to Toshiba website and downloaded the update needed, says in was written in May 2016. When you double click on it to automatically goes to update dated 2013. Double click on it and it says "doesn't recognise operating system"
I have the orange Icon on my desktop and when I double click on it to open it I have no option but to download the driver, it doesn't let me go any further
FWIW, I took a brief look at Toshiba's site and Walmart's site and your drive is supposed to come pre-formatted for Macs. However, it comes with two programs…
Pogoplug Software (preloaded on drive)
HDD Password Tool (preloaded on drive)
neither of which are likely to be El Capitan compatible nor are they needed. There is an updated password tool for OSX that is supposed to be El Capitan compatible.
I would contact Toshiba http://support.toshiba.com/contact
Toshiba Canvio Slim for Mac
