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Jun 2, 2016 2:43 PM in response to bellacsessaby judysings,Hi bellacsessa
If your iPhone screen is showing black even though you've charged it overnight, it may need to be serviced. Try these steps first:
Get help with the screen on your iPhone, iPad, or iPod touch
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Take care,
