Q: Beats Studio Wireless Not Charging
Hello,
So I bought my beats studio wireless last July (2015). A few months later, part of them broke and I received a new pair of beats. I have made sure that I am taking great care of them now... I rarely even take them out of the house. A few days ago, they have broken again. When I plug them in (yes, I have tried multiple outlets and multiple cables) the beats aren't charging. When I plug them in, no lights go on at all, as if the beats don't recognize the cable. I have also tried resetting them many times, but they still are out of battery and will not charge. The lights still work, because when I reset them they flash, and when I try to turn them on they blink red.
Does anyone have any solutions? I don't know if I can still use my warranty, since I used it once already. As I said before, I have taken very good care of them.
Thanks!
Beats Studio Wireless, Red and Black
Posted on Jun 1, 2016 11:00 AM
I called apple support and they are replacing them.
Posted on Jun 3, 2016 11:47 AM