CDT1121

Q: Canon Pixma MP520 and El Capitan

I just upgraded to Mac OS El Capitan (10.11.5) on my iMac (27-inch, Mid 2010) but am now having trouble printing to my Canon Pixma MP520.

 

I tried to research possible solutions including deleting CUPS files from the Library/Printers/Canon folder. And re-installing drivers, etc. I've deleted and re-added the printer. All to no avail.

 

Any thoughts?

 

Here is the error message I receive:

 

 

Process:               CIJAutoSetupTool [1323]

Path:                  /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool

Identifier:            CIJAutoSetupTool

Version:               ???

Code Type:             X86-64 (Native)

Parent Process:        AddPrinter [1301]

Responsible:           CIJAutoSetupTool [1323]

User ID:               501

 

 

Date/Time:             2016-06-01 19:01:05.591 -0400

OS Version:            Mac OS X 10.11.5 (15F34)

Report Version:        11

Anonymous UUID:        74114C22-4B61-B068-E9CB-7B87EBA99C1B

 

 

 

 

Time Awake Since Boot: 640 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)

Exception Codes:       0x0000000000000002, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

dyld: launch, loading dependent libraries

 

Dyld Error Message:

  Library not loaded: /Library/Printers/Canon/BJPrinter/Frameworks/BJCommand2.framework/Versions/A/BJ Command2

  Referenced from: /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool

  Reason: image not found

 

 

Binary Images:

    0x7fff644a0000 -     0x7fff644d725f  dyld (360.22) <A468D85E-D8D6-3461-8C99-49D3B9ACFC63> /usr/lib/dyld

 

 

Model: iMac11,3, BootROM IM112.0057.B03, 4 processors, Intel Core i7, 2.93 GHz, 8 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HDS722020ALA330, 2 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: MP520 series

USB Device: Card Reader

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: IR Receiver

USB Device: Built-in iSight

FireWire Device: Rev2, Drobo, Up to 800 Mb/sec

Thunderbolt Bus:

iMac, OS X El Capitan (10.11.5)

Posted on Jun 1, 2016 4:07 PM

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