Q: problem with my photos

this is my another apple id (****).few days ago i had backed up my phone and after that all my pics get lost which is important memories for me ..so i requested u to plz suggest the right way to get back my photos... its my australian trip memories....thnk you

iPhone 5s, iOS 9.3.1, null

Posted on Jun 3, 2016 12:52 PM

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Q: problem with my photos

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by judysings,

judysings Jun 3, 2016 1:12 PM in response to dilbag254
Community Specialists

Jun 3, 2016 1:12 PM in response to dilbag254

Hello dilbag254,

Thank you for using Apple Support Communities.

I am sorry to hear that your photos appear to be missing, hopefully we can get them back for you. A lot will depend on how you backed up your phone, the following article provides information on restoring your iPhone from an iCloud or iTunes backup:
Restore your device from an iCloud or iTunes backup

If you saved your photos to your iCloud Photo Library, this article will provide information to locate the photos:
Get help with your iCloud Photo Library

Best regards.
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