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Jun 3, 2016 1:51 PM in response to F511by steven_a1,Hey F511!
So you get the folder with a question mark even when you restart the MacBook Pro after trying to reinstall El Capitan? Do you know if the download or install was interrupted in any way, or if there was an error message that came up?
No worries, here's something that should take care of all of the troubleshooting and get you back up and running:
If a flashing question mark appears when you start your Mac
Have a great day!

