HT206223: If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3

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Rpoole1954

Q: imail.aol.com not responding

Unable to receive or delete emails. Message comes up imail.aol.com not responding keeps coming up.

iPad Mini, iOS 9.3.2

Posted on Jun 2, 2016 11:56 AM

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Q: imail.aol.com not responding

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  • by judysings,

    judysings judysings Jun 3, 2016 5:02 PM in response to Rpoole1954
    Community Specialists
    Jun 3, 2016 5:02 PM in response to Rpoole1954

    Greetings , 

    As I understand your issue, it looks like you’re not able to receive or delete any emails because you get a message that imail.aol.com is not responding. Is that right?

    Take a look at this link: Get help with Mail on your iPhone, iPad, and iPod touch - Apple Support

    The best place to start in getting this fixed would be to try and remove and re-add the account using the following steps:

    Remove your email account and set it up again

    If you still have issues with sending and receiving email, try removing your email account from your device and then add it back again:*

    1. On your computer, sign in to your email provider’s website to verify that all of your email is there or check if your email is saved somewhere other than your iOS device.
    2. On your iOS device, tap Settings > Mail, Contacts, Calendars.
    3. Tap the email account you want to remove.
    4. Tap Delete Account.
    5. Add your account again.

    Have a great day!

  • by LACAllen,

    LACAllen LACAllen Jun 4, 2016 8:00 AM in response to Rpoole1954
    Level 5 (4,567 points)
    iCloud
    Jun 4, 2016 8:00 AM in response to Rpoole1954

    Check you server names. I don't believe imail.aol.com is a valid server name.

     

    It should be imap.aol.com