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All replies
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Helpful answers
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Jun 2, 2016 3:24 PM in response to gg1012by macjack,Uninstall Avira, it is no better than malware itself.
https://www.avira.com/en/support-for-business-knowledgebase-detail/kbid/1242
There are no viruses that can attack Mac.OS X. So, anti-virus programs are selling a cure for a disease that doesn't exist. And they are renowned for borking Mac systems.
A Mac can pick up malware but not if you just use common sense. You really have to actively invite some malware in for it to happen. That means downloading and knowingly giving your password for it to download. Mac provides all the protection you need with SIP (System Integrity Protection).I About System Integrity Protection on your Mac - Apple Support
If you do happen to download adware you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.
Safari pop-ups are different and easier to deal with. In Safari 9.1 and later just close the window. For earlier versions force quit and hold the shift key while restarting Safari.
https://support.apple.com/en-us/HT203987
Finally, stay away from programs that purport to "clean your Mac". They can do damage to your system. Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care routinely by OS X.
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Jun 2, 2016 3:26 PM in response to gg1012by ckuan,You should delete the virus scanner, update your Mac to OS X 10.11.5 and Mac can take care itself.
As for eMix read here: https://en.wikipedia.org/wiki/EMix
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Jun 2, 2016 3:28 PM in response to gg1012by Allan Eckert,As soon as you uninstall the scam, Avira, the problem will go away.
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Jun 2, 2016 3:31 PM in response to Allan Eckertby gg1012,scam? do I need to keep .emix files?
Do you suggest a better no scam Virus protection?
and thank you!
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Jun 2, 2016 3:44 PM in response to gg1012by macjack,.EMIX files are the way Macs store email.
As I said, no anti-virus should be used.
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Jun 2, 2016 4:03 PM in response to gg1012by Allan Eckert,No AV software is necessary on a Mac.
Hence the reason I told you to uninstall it. AV software on a Mac offer no protection whatsoever. All it does because using an inordinate amount of computer resource is cause problems.
If you do not wish to keep your email messages then you can delete the .emix files.
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