i can't FaceTime or iMessage/text message one person

Everytime I try and contact my friend through FaceTime or imesaage, they don't go through. She doesn't receive the calls or messages, however i receive hers. Just starting to get frustrating and would really like this to work.

Also i can FaceTime and message other contacts, it just doesn't work with her.

iPhone 6, iOS 9.3.1

Posted on Jun 2, 2016 6:01 PM

Reply
1 reply

Jun 6, 2016 7:44 AM in response to chloelizabeth16

Hi chloelizabeth16.


Welcome to the Apple Support Communities. Sorry to hear you've been having this issue with a specific contact. Please double check out both of these knowledge base articles for information on troubleshooting these issues.


Get help if you can't make or receive FaceTime calls - Apple Support


If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


Have a great day

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i can't FaceTime or iMessage/text message one person

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