iphone se won't ring
Hello, I have an iPhone SE, about a month old. All of a sudden it won't ring through the speaker, nor can I hear the text notification tone when a text comes in. Aside from this, the speaker of the phone works fine: Speaker phone works, I can listen to music on the speaker, I can hear all calls and everyone on the other end can hear me just fine.
On the flip side, if the headphones are plugged in, I can hear the phone ring.
I have been googling and googling this problem and I have tried all the ready fixes:
Do Not Disturb is turned OFF
ringtone is turned up high
As far as the problem where the phone is stuck in headphone mode, I have tried repeatedly plugging and unplugging the headphones, also have tried twisting the headphone plug, neither of which did anything. Also, a side note, like I said, I haven't had this phone a month yet, and I had never plugged headphones in it before trying this. Also, this phone is in an otterbox defender case and the plug that protects the headphone jack was in place tightly.
I would think this was the problem of being stuck in headphone mode, except for I feel like if that were the issue I wouldn't be able to hear anything out of the speaker at all, and the external speaker works for everything EXCEPT for when a phone call comes in when it is supposed to ring.
It was working fine, until around the time it popped up that there was a software update available ( I was on ios 9.3.1 and 9.3.2 came available.) I did the software update, thinking that might help, and nothing changed.
Does anyone have any ideas at all what this might be, any help would be appreciated!!
iPhone SE, iOS 9.3.2, null