goblin64

Q: iPad Pro draining when plugged in

My iPad Pro drains when I'm using it even though it's plugged in. Any fixes?

iPad Pro 12.9-inch Wi-Fi, iOS 9.3.2

Posted on Jun 2, 2016 8:33 PM

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Q: iPad Pro draining when plugged in

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  • by JovonaP.,

    JovonaP. JovonaP. Jun 6, 2016 7:11 AM in response to goblin64
    Community Specialists
    Jun 6, 2016 7:11 AM in response to goblin64

    Hello goblin64,

    Thank you for using Apple Support Communities! 

     

    I see that you're iPad Pro has been draining while charging. I am here to look into this with you.  

    If your iPad is connected to a computer that’s turned off or is in sleep or standby mode, the battery may drain.  Try using the USB power adapter and USB cable that came with the iPad to connect with a wall power outlet. 

    If you continue to experience charging issues take a look at this resource for some additional troubleshooting steps:
     

    If your iPhone, iPad, or iPod touch won‘t charge

     

    Let me know if the issue persists.

    Have an amazing day!