harleyrev

Q: Need to sync 5S with new computer. Do not have access to previous computer (ITunes). How can I keep my data when syncing with new computer?

I Have been syncing my IPhone 5S with ITunes on my work computer . I have retired and no longer have access to it. I'd like to synchronize with ITunes on my home computer. How can I do that and keep all my current data?

iPhone 5s, iOS 8.1.3

Posted on Jun 2, 2016 9:03 PM

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Q: Need to sync 5S with new computer. Do not have access to previous computer (ITunes). How can I keep my data when syncing with new ... more

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  • by Eric~F,

    Eric~F Eric~F Jun 6, 2016 7:29 AM in response to harleyrev
    Community Specialists
    Jun 6, 2016 7:29 AM in response to harleyrev

    Thank you for contacting Apple Communites harleyrev,

     

    We first want to ensure you have a backup of all your data. Since you are not able to connect to iTunes on the work computer, we recommend making a backup using iCloud. How to back up your devices using iCloud.

     

    Once you have a backup and know your data is safe, then we will need to ensure "AutoSync" is disabled. We can do that by opening iTunes, and then: 

    1. Click the word iTunes up top next to the Apple. 

    2. Choose Preferences.

    3. Select the Devices tab.

    4. Check the box to "Prevent iPods, iPhones, and iPads from syncing automatically."

     

    Then, the best article to assist you with syncing your data with iTunes on your home computer is this: Sync media between your iPhone, iPad, or iPod touch and iTunes on your Mac or PC. It is a great article and offers multiple options for the different types of media, and covers both the Mac operating system and Windows. If you would like an article that offers pictures to assist you with syncing your information, then this article will be another resource you can utilize. Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

     

    Thanks again and let us know if you need more assistance syncing your data.