JKDugganchelmsford

Level 1 (4 points)

iPhone

Q: How do I turn off activation lock from a dead device

My Iphone fell into water and is now dead but the insurance company wants me to remove the activation lock How do I do this?

Posted on Jun 3, 2016 5:19 AM

I have this question too

Q: How do I turn off activation lock from a dead device

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Helpful answers

by IdrisSeabright,

IdrisSeabright Jun 3, 2016 5:30 AM in response to JKDugganchelmsford
Level 9 (59,719 points)

iPhone

Jun 3, 2016 5:30 AM in response to JKDugganchelmsford

Log into www.icloud.com with the same credentials as you've used to lock your phone and remove the device from Find My iPhone.

See this article for further information:

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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