johnnyd763

Q: Problems with Instagram and Twitter apps.

On Instagram I get notification but when I go to view post all I ever get is an error message

and no picture. Anyone have any ideas how to alleviate this?

 

On Twitter all I get is old activity...

 

Help!!!

 

John

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.5)

Posted on Jun 3, 2016 4:51 AM

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Q: Problems with Instagram and Twitter apps.

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  • Helpful answers

  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Jun 3, 2016 10:46 AM in response to johnnyd763
    Level 10 (120,219 points)
    Apple Watch
    Jun 3, 2016 10:46 AM in response to johnnyd763

    Hi,

     

    Is this happening on your Mac or an Apple Watch? You posted in the Apple Watch community  ...

     

    If you are referring to your Mac, if your are using Safari to access Instagram and Twitter, go to your Safari menu bar click Safari > Preferences then select the Privacy tab then click:   Remove All Website Data then quit and relaunch Safari and try Instagram and Twitter.

  • by johnnyd763,

    johnnyd763 johnnyd763 Jun 3, 2016 10:47 AM in response to Carolyn Samit
    Level 1 (8 points)
    Apple Watch
    Jun 3, 2016 10:47 AM in response to Carolyn Samit

    It's happening on my Apple watch which is paired with my iPhone 6S.

     

    John

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 3, 2016 10:51 AM in response to johnnyd763
    Level 10 (120,219 points)
    Apple Watch
    Jun 3, 2016 10:51 AM in response to johnnyd763

    Restart your Apple  Watch:

     

    1. Press and hold the side button until you see the Power Off slider.
    2. Drag the slider to turn off your device completely.
    3. After you turn off your Apple Watch, press and hold the side button again until you see the Apple logo.

     

    And restart your iPhone:

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

     

    Then check for Twitter and Instagram notiications.

  • by johnnyd763,

    johnnyd763 johnnyd763 Jun 3, 2016 11:07 AM in response to Carolyn Samit
    Level 1 (8 points)
    Apple Watch
    Jun 3, 2016 11:07 AM in response to Carolyn Samit

    I tried but I still get the error message as follows:

     

    The operation couldn't be completed. (IGFoundationNetworkingErrorDomainerror-1011.)

     

    John