fabricefromtremery

Q: unable to connect on websites except Google & facebook

I am currently unable to connect to any websites except Google or Facebook since yesterday. I performed the basic checking through the SAFARI preferences menu without any outcomes. Could anyone help me in that matter ?

thank you.

MacBook Air

Posted on Jun 3, 2016 6:29 AM

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Q: unable to connect on websites except Google & facebook

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  • Helpful answers

  • by D.Cohen,Helpful

    D.Cohen D.Cohen Jun 3, 2016 10:01 AM in response to fabricefromtremery
    Level 6 (8,424 points)
    Desktops
    Jun 3, 2016 10:01 AM in response to fabricefromtremery

    Hello.

    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


    Also, you may try these steps:


    Restart your Mac.


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Hope this helps!

  • by fabricefromtremery,

    fabricefromtremery fabricefromtremery Jun 3, 2016 6:50 AM in response to D.Cohen
    Level 1 (8 points)
    Notebooks
    Jun 3, 2016 6:50 AM in response to D.Cohen

    Thank you, I 'm gonna do this and check in hoping this will work

  • by appreciate,

    appreciate appreciate Jun 3, 2016 6:59 AM in response to D.Cohen
    Level 4 (1,276 points)
    Mac OS X
    Jun 3, 2016 6:59 AM in response to D.Cohen

      I really appreciate your method but one thing that you mentioned is to delete the safari folder by going to : click on go > hold option key > library > safari folder  that is moved on desktop  .

    But it is to be moved in trash , restart from apple logo then empty the trash .


    The reason for emptying folder or contents from trash is that a new fresh folder or contents is once again recreated.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 3, 2016 7:44 AM in response to fabricefromtremery
    Level 10 (207,978 points)
    Applications
    Jun 3, 2016 7:44 AM in response to fabricefromtremery

    How are you connecting to this website?

  • by fabricefromtremery,

    fabricefromtremery fabricefromtremery Jun 3, 2016 10:02 AM in response to D.Cohen
    Level 1 (8 points)
    Notebooks
    Jun 3, 2016 10:02 AM in response to D.Cohen

    Hello

     

    Thank you so much, it's back !

     

  • by fabricefromtremery,

    fabricefromtremery fabricefromtremery Jun 3, 2016 10:28 AM in response to Linc Davis
    Level 1 (8 points)
    Notebooks
    Jun 3, 2016 10:28 AM in response to Linc Davis

    simply by using an other computer...