qingren

Level 1 (4 points)

Apple TV

Q: AppleTV

how can i restore my appletv when i dont have a usb-c cable?

MacBook Pro (17-inch Early 2011), OS X Mavericks (10.9.4)

Posted on Jun 3, 2016 6:57 AM

I have this question too

Q: AppleTV

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by D.Cohen,

D.Cohen Jun 3, 2016 6:58 AM in response to qingren
Level 6 (8,424 points)

Desktops

Jun 3, 2016 6:58 AM in response to qingren

Take a look at this article Restore your Apple TV to its factory settings - Apple Support
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by Diana.McCall,Helpful

Diana.McCall Jun 3, 2016 4:22 PM in response to qingren
Level 4 (2,900 points)

Apple TV

Jun 3, 2016 4:22 PM in response to qingren

If your ATV won't respond to the remote, and you cannot use the method linked above, you will need to use iTunes on a computer and a USB-C cable, prpvided it's an ATV 4.
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by Vinceassociate,Helpful

Vinceassociate Jun 3, 2016 4:22 PM in response to qingren
Level 4 (1,738 points)

Jun 3, 2016 4:22 PM in response to qingren

If the unit is unresponsive, I would suggest you take it to an Apple Store and have them restore it for you.
Purchasing the correct USB-C cable can be a bit of work. You need one that has the correct USB connector for your computer on one end and the USB-C connector on the other. In addition the cable must be capable of data transfer which all are not.
You should not need to restore an ATV with the cable. I have had multiple ATV's since the first in 2007 and never once had to connect it to iTunes to restore any of them.
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