iTunes will not take my Danish credit card, and will not let my change country since I live in Spain. So I can't enter my Spanish credit card since it won't let me change country before I give another card... I don't know what to do?

I Have recently moved to Spain, but I'm not allowed to type in my Spanish credit card since it won't let me change country. It keeps telling me that I need to put in a card that works. But as soon as I put in my Danish credit card, it won't accept it? I don't owe iTunes money, so what is the problem?😕

iPad Air, iOS 9.3.2

Posted on Jun 3, 2016 7:56 AM

Reply
11 replies

Jun 4, 2016 5:03 AM in response to Sussi1017

I can't check on my account whether the Country/Region section shows, and would potentially let me select a different country, as I have a balance on my account. You've tried on both your iPad and computer's iTunes ?


You could try contacting iTunes Support and see if they can see anything on your account stopping it : https://www.apple.com/emea/support/itunes/contact.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes will not take my Danish credit card, and will not let my change country since I live in Spain. So I can't enter my Spanish credit card since it won't let me change country before I give another card... I don't know what to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.